Technical Support Analyst – Healthcare Solutions

About the role

Join Oracle Health’s International Support team as a Technical Support Analyst. You will work in a fast‑paced environment, helping clients troubleshoot and resolve incidents across front‑ and back‑end applications while contributing to a human‑centric healthcare experience.

Key responsibilities

• Provide functional and technical expertise to clients and internal stakeholders.
• Resolve incidents, perform application maintenance, and document investigations.
• Conduct troubleshooting investigations on both front‑end and back‑end systems.
• Prioritize work based on severity and urgency, and participate in on‑call rotation.
• Travel up to 20% and work from the Agadir office five days a week.

Required profile

• Bachelor’s degree in IT, Healthcare or a related field, or equivalent experience.
• Strong analytical and problem‑solving abilities.
• Fluent English communication skills.

Required skills

• SQL proficiency.

What we offer

• Opportunity to start a career in IT with a global leader.
• Exposure to cutting‑edge healthcare data solutions.
• Competitive benefits and a supportive work environment.