Telesales (Inside Sales) – Account Management

About the role

This position is responsible for managing selected reseller accounts and building relationships with key clients to grow sales of Epson Audio Visual and Printer products.

Key responsibilities

• Manage non‑field‑managed reseller accounts and achieve KPI targets such as 40% year‑on‑year account growth.
• Cold‑call potential resellers, qualify leads, and drive them to closure while coordinating with other departments.
• Upsell and cross‑sell Epson product ranges and support resellers in achieving rebate programmes.
• Promote accounts to ‘Field Managed’ status and keep opportunities accurately pipelined and forecasted.
• Engage business unit heads on large opportunities to ensure stock availability.
• Represent Epson at shows, exhibitions and solution briefings as required.

Required profile

• Experience in telesales, inside sales or call‑centre environments.
• Good level of education and excellent communication skills.
• Ability to maintain high activity levels, stay calm after setbacks and demonstrate strong administrative abilities.
• Positive, can‑do attitude.

What we offer

• Competitive salary and a wide range of benefits.
• Work environment that values quality, teamwork and respect.
• Commitment to sustainability, innovation and employee development.