Directeur d'Agence – Casablanca

About the role

The Agency Director leads the commercial activity and overall operations of the Casablanca branch, driving market share growth and managing client relationships across all product lines.

Key responsibilities

• Develop and execute a market‑penetration plan to increase the agency’s share of the market.
• Lead prospecting and business development efforts targeting non‑clients, intermediaries, distributors and dealers.
• Oversee the agency’s point‑of‑sale performance, promotional activities and competitive intelligence.
• Prepare and analyse commercial reports, activity dashboards and visit reports for senior management.
• Maintain the brand image of EQDOM and ensure high‑quality service delivery to customers.
• Manage large accounts proactively and exclusively.
• Supervise administrative support functions performed by the team.
• Set individual and collective targets, conduct performance reviews and ensure compliance with internal procedures.
• Handle credit dossiers within delegated authority and report operational risks and incidents.

Required profile

• Master’s degree (Bac+5) in Business, Finance or a related field.
• Minimum five years of experience in a credit institution or bank, with a proven commercial track record.
• Strong leadership and people‑management skills, capable of setting goals and developing team performance.
• Ability to analyse market data, monitor risks and ensure regulatory compliance.

Required skills