Inside Sales Representative

About the role

Arrow Enterprise Computing Solutions is seeking an Inside Sales Representative to manage a portfolio of renewal opportunities for its IT and cloud solutions. Based in Casablanca, you will work closely with end‑users and partners to secure renewals, articulate value, and identify upsell possibilities.

Key responsibilities

• Manage a portfolio of renewal opportunities following a 120‑day renewal cadence.
• Engage end‑users and partners to secure renewals, discuss pricing, and uncover expansion opportunities.
• Provide quotes, pricing, product information and renewal documentation to partners.
• Maintain accurate forecasting, pipeline hygiene and daily updates in the CRM system.
• Follow established sales processes, renewal guidelines and partner engagement frameworks.
• Coordinate with internal teams, partners and vendors to resolve pricing, product, SLA or billing issues.

Required profile

• Proven experience managing a customer portfolio in a phone‑based or inside sales role.
• Background in Inside Sales, Customer Success or Customer Support within tech, SaaS or IT.
• Strong communication skills and ability to clearly articulate value.
• Highly organized, proactive and able to manage a high‑volume renewal pipeline.
• Comfortable working in a fast‑paced, partner‑led sales environment.

Required skills

• Proficiency with CRM tools such as Salesforce or equivalent.

What we offer

• Full permanent contract with social benefits (CNSS, CIMR, health insurance).
• Dynamic, international work environment with career development opportunities.
• Collaborative team culture focused on impact and growth.