Sales Operations Associate Manager
arrow · MA-Casablanca
وصف الوظيفة
About the role
Arrow Global Components, part of Arrow Electronics, is seeking a Sales Operations Associate Manager to lead a team of Sales Operations Associates. You will ensure high‑quality, accurate, and efficient sales support across quoting and BSA management while driving continuous improvement.
Key responsibilities
- Coach and develop the Sales Operations Associate team.
- Monitor team performance, identify improvement areas, and manage performance through feedback and appraisals.
- Prioritize tasks and ensure high‑quality, timely execution of daily activities.
- Drive process improvements and standardisation across the team.
- Lead change‑management and continuous‑improvement initiatives.
- Support innovation and operational‑excellence projects.
- Handle people‑management administrative tasks.
- Communicate and cooperate with internal stakeholders across functions.
Required profile
- English at minimum C1 level (spoken and written).
- 3–5 years of experience in Sales Operations, Sales Support, Order Management, or a similar operational environment.
- Strong communication and coordination skills.
- Excellent organisational skills and a professional attitude.
- Ability to handle demanding situations.
- Customer‑oriented mindset, proactive and innovative.
- Supply‑chain and people‑management experience is an advantage.
What we offer
- Full permanent contract.
- Social benefits: CNSS, CIMR, health insurance.
- Very good working atmosphere in a team of passionate collaborators.
- Work culture where you can make an impact.
- Opportunity to work within an internationally recognised organisation.
- Commitment to equal opportunity and a diverse working environment.
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