Junior Payment Platform Developer – Technical Support
Customer Obsession · Marrakech-Safi
وصف الوظيفة
About the role
We are seeking a motivated junior professional to join our technical team as a Payment Platform Developer – Technical Support. This entry‑level position offers hands‑on experience with fintech payment platforms, banking integrations, and client support.
Key responsibilities
- Provide technical support to clients and resolve platform‑related issues.
- Assist clients with setup and configuration of their bank accounts on our platforms.
- Manage and monitor client bank account configurations throughout onboarding and activation.
- Identify technical problems and coordinate with the development team when needed.
- Maintain accurate records of client accounts and configurations.
Required profile
- Junior candidate with an educational background in IT, Computer Science, Software Development, Networks, or related fields.
- Basic understanding of web technologies and IT systems.
- Strong communication skills and comfort interacting with clients.
- Good problem‑solving, analytical, and organizational abilities.
- Motivated to learn about payment platforms, banking systems, and technical support.
What we offer
- Opportunity to start a career in the FinTech and payment platform industry.
- Comprehensive training on our platforms, processes, and tools.
- Hands‑on experience with real client accounts and technical operations.
- Support from an experienced technical team and chance to develop both technical and client‑management skills.
Questions fréquentes
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Customer Obsession
Marrakech-Safi
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