Conference & Banquet Operations Coordinator

About the role

As a Conference & Banquet Operations Coordinator at Hilton, you will play a vital part in delivering memorable guest experiences by supporting the planning and execution of events and meetings. You will act as a liaison between clients, the event services team, and hotel leadership, ensuring every detail is captured and communicated.

Key responsibilities

• Draft client correspondences, Banquet Event Orders (BEOs), convention resumes, and internal memos on behalf of the event services team.
• Maintain accurate event data by inputting, updating, and proofreading guest and event details, including room rate cards.
• Prepare and distribute client kits with meeting and convention orientation details.
• Create and organize Meetings & Conventions binders, compiling key information from sales files.
• Provide general administrative support: answer phones, manage email inboxes, process mail, and route correspondence.

Required profile

• A genuine passion for hospitality and creating exceptional guest experiences.
• Integrity, leadership, teamwork, ownership, and a sense of urgency.
• Strong communication skills, both written and verbal.
• Attention to detail and ability to manage multiple tasks efficiently.

Required skills