Commercial Director – Hospitality

About the role

Picture yourself brightening someone’s day as part of our Hotels team. As a Commercial Director you will lead commercial strategy across multiple segments and revenue streams, delivering memorable experiences for every guest.

Key responsibilities

• Develop and implement integrated commercial strategies for Group, Conference & Events, Rooms, Food & Beverage, Leisure and Spa to drive top‑line performance and market‑share growth.
• Partner with General Managers and Finance to align commercial decisions with revenue goals, optimise cost of sales and achieve profit and margin targets.
• Lead pricing and forecasting, overseeing revenue‑management practices, rate strategies, demand forecasting and regular business reviews.
• Coordinate on‑property and regional sales, marketing, e‑commerce and public‑relations activities to support brand positioning and generate demand.
• Monitor market trends and competitive landscape, adjusting strategies to stay ahead of evolving conditions.
• Build and maintain trusted relationships with owners, operators, corporate teams and external partners to create long‑term commercial value.
• Drive team engagement, retention and performance through coaching, professional development and recognition programmes.

Required profile

• A passion for spreading the light and warmth of hospitality.
• Integrity – always doing the right thing.
• Leadership – inspiring others.
• Teamwork – believing collaboration drives the best outcomes.
• Ownership – accountability for results.
• Urgency – focus on the now to make a lasting impact.