Inside Sales Associate (English/Dutch)

About the role

Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group, is looking for an Inside Sales Associate fluent in Dutch. Working mainly by telephone, the role supports an account portfolio of valued customers to find and secure the right products or services for their needs, offering strong customer service and product knowledge to grow market share.

Key responsibilities

• Quote bills of materials (BOM) and ensure registered pricing is reflected in all quotes
• Manage your own portfolio proactively, coordinating with internal groups to ensure customer satisfaction
• Identify new sales opportunities with buyers and engineers, providing quotes, technical support and data sheets, and placing purchase orders
• Maintain accounts through order service, shipment tracking, order management, backlog handling, expediting and troubleshooting
• Analyse competition, research and profile customers, and work with engineers, ADRs and FSRs in your territory
• Provide after-sales service so products arrive at the customer site on time

Required profile

• 2-year degree and 2-5 years of experience, or high school graduate with equivalent related experience
• Previous inside sales or sales experience
• Fluent English and Dutch (a must)
• Strong written and verbal communication, able to influence people at multiple levels of an organisation

What we offer

• A competitive salary
• A fully office arrangement, 5 days a week in Casablanca
• A team environment within an international organisation