Bilingual Sales Representative (Customer Service & Sales)

About the role

Foundever is looking for bilingual (English‑French) sales representatives to join a young, dynamic team in Fès. You will handle inbound and outbound calls for a leading Canadian entertainment brand, promoting its products and ensuring a high‑quality customer experience.

Key responsibilities

• Manage a high volume of inbound and outbound customer transactions.
• Present, promote and enhance the brand’s image, products and services.
• Master and communicate product specifications, sales terms and legal obligations.
• Follow company policies on security, confidentiality and data protection.
• Work night shifts as required.

Required profile

• Excellent command of both English and French.
• Strong interpersonal communication and empathy.
• Customer‑oriented attitude with active listening and courtesy.
• Sales‑driven mindset and ability to meet targets.
• Junior level (1‑3 years of experience) with a minimum high‑school diploma.

What we offer

• Permanent contract (CDI) with social security and private health insurance.
• Transportation provided and certified paid training.
• Language and performance bonuses.
• Career advancement program and a 5/7 working schedule.