Bilingual Tour Guide – French & English

About the role

OceanAir Travels is seeking a professional, enthusiastic Tour Guide fluent in French and English to lead memorable tours across Morocco. You will be the face of the company, sharing the country’s rich history, culture and attractions while ensuring a safe and enjoyable experience for every guest.

Key responsibilities

• Lead and manage guided tours for individuals and groups across various Moroccan destinations.
• Welcome guests, explain itineraries, attractions, local customs and cultural experiences.
• Provide engaging commentary in French and English.
• Ensure guest safety, comfort and satisfaction throughout the tour.
• Coordinate with drivers, hotels, restaurants and operational teams for seamless execution.
• Address guest inquiries, requests and resolve any issues that arise.
• Monitor schedules and keep activities aligned with planned itineraries.
• Handle unexpected situations professionally and maintain OceanAir’s service standards.
• Collect feedback and report observations to management.

Required profile

• Minimum 2 years experience as a tour guide, tour leader or in a tourism‑related role.
• Fluency in French and English; additional languages are a plus.
• Strong knowledge of Moroccan history, culture, geography and tourist sites.
• Excellent communication, presentation and storytelling abilities.
• Professional appearance, positive attitude and strong customer‑service mindset.
• Ability to manage groups of varying sizes and nationalities.
• Flexibility to work weekends and public holidays.
• Tour guide certification or related tourism qualifications preferred.

Required skills