Customer Quality Specialist (Level 1)

Yazaki Morocco · Tanger

🇬🇧 English

Job description

About the role

Yazaki Morocco is seeking a Customer Quality Specialist L1 for its plant in Tangier. You will join a global automotive supplier focused on vehicle electrification, connectivity and autonomy. The role is ideal for candidates passionate about customer quality, problem‑solving and continuous improvement.

Key responsibilities

Analyze customer complaints and quality alerts.
Prepare and communicate claims reports according to required deadlines and formats.
Monitor the effectiveness of corrective actions to ensure permanent problem resolution.
Address recurring issues in collaboration with the PSS.
Ensure the weekly update of the external QRM.
Maintain and update customer claims presentations.
Prepare and update the Quality Improvement Plan.
Ensure customer requirements are properly implemented and respected internally.

Required profile

State Engineer in Quality Management or a Master's degree in a relevant field.
Strong analytical and problem‑solving skills.
Customer‑oriented mindset and ability to work effectively across functions.

Questions fréquentes

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Published 1 week ago

Expires 1 month from now

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Yazaki Morocco

Tanger

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