Foundever Rabat is actively recruiting English-speaking Customer Service Advisors to provide top-tier support to our UK clientele. The successful candidate will be responsible for managing inbound Level 1 calls, handling inquiries, complaints, and basic support requests, and accurately documenting all interactions using internal systems. The role requires a high school diploma or higher, with prior customer service experience considered an advantage. Candidates must demonstrate excellent command of the English language, both written and spoken, and possess strong communication, active listening, and problem‑solving skills. Professionalism, calmness, and a customer‑oriented mindset are essential, as is comfort with computer tools and the ability to adapt quickly to new systems.
Benefits include a competitive net salary with performance‑based bonuses, a permanent CDI contract from day one, fully paid training, comprehensive social benefits (health insurance, social club, etc.), transportation provision, and a supportive, inclusive, and professional work environment. The company values diversity, collaboration, and professional growth, and offers opportunities for career advancement within a global brand serving the UK market.
Working hours are flexible, ranging from 08:00 to 21:00, with a net salary that includes attractive performance and language bonuses. The position is based in Rabat, Morocco, and requires onsite presence. Immediate availability is a strong advantage. Interested candidates should submit their application and complete the entrance test via the provided link. Foundever is a Great Place to Work® Certified company that prioritizes employee well‑being and development.