Freelance Claims Processing Agent – AI Trainer

About the role

This freelance position supports AI development for leading tech companies by evaluating and improving auto‑insurance claim automation. You will work on short‑term, project‑based tasks that test the accuracy, compliance, and robustness of AI‑generated decisions.

Key responsibilities

• Evaluate AI‑generated auto‑insurance claim decisions for accuracy, coverage correctness, and regulatory compliance.
• Design first‑notice‑of‑loss (FNOL) scenarios that include contradictions, decoy files, and outdated documents to test system robustness.
• Write and grade fraud‑flagging scenarios using structured reason codes (e.g., late reporting, recent policy purchase, inconsistent damage) for SIU referral.
• Build subrogation test cases applying state‑specific negligence rules and assess likelihood of recovery.
• Document test cases clearly with correct answers, policy citations, and payout calculations.

Required profile

• Degree in Insurance, Risk Management, Business Administration, Finance, Law, or a related field.
• 3+ years of experience in insurance claims, legal services, or broader financial services.
• Current or recent experience in claims adjusting or adjacent roles.
• Familiarity with auto‑insurance coverage decisions, state‑specific negligence rules, and adjuster authority‑limit culture.
• Strong written English (C1+); certifications such as AIC, CPCU, CIFI, or SCLA are a plus.

Required skills

• Ability to evaluate AI‑generated claim decisions against policy rules.
• Design of test scenarios for insurance claim automation.
• Writing and grading fraud‑flagging cases with structured reason codes.
• Construction of subrogation test cases using state negligence frameworks.
• Clear documentation of test cases, policy citations, and payout calculations.

What we offer

• Project‑based work with flexible hours (estimated 10‑20 hours per week during active phases).
• Compensation up to $50 per hour, depending on expertise and contribution pace.
• Opportunity to influence AI systems used by leading technology firms.