Housekeeping Coordinator

About the role

The Housekeeping Coordinator supports the housekeeping department by managing room status, prioritising cleaning, and acting as a liaison between housekeeping, engineering, front office and laundry teams. This role ensures that guest rooms are prepared on time and that any discrepancies are documented and resolved.

Key responsibilities

• Run sold‑room reports, verify room status and identify discrepant rooms.
• Prioritise cleaning of rooms, update status of departing guest rooms and assign rush rooms.
• Prepare and distribute room assignments to housekeeping staff.
• Monitor and update the ‘Do Not Disturb’ room list and ensure timely cleaning of vacant dirty rooms.
• Act as a liaison with Housekeeping, Engineering, Front Office and Laundry to resolve issues.
• Complete required housekeeping paperwork and maintain accurate records.
• Follow all company safety, security and uniform policies.
• Provide guest service standards while maintaining confidentiality of proprietary information.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related housekeeping or hotel experience.
• No supervisory experience required.
• No specific license or certification required.