Production & Maintenance – New Equipment / Modernization

About the role

Otis is seeking a skilled technician to perform preventive maintenance, diagnostics, and upgrades on elevators and escalators at our Casablanca location.

Key responsibilities

• Carry out scheduled preventive maintenance to detect wear and avoid breakdowns.
• Diagnose technical issues during incidents or inspections.
• Repair defective components following safety procedures.
• Replace worn or faulty parts to ensure proper operation.
• Upgrade equipment to current standards for improved performance and energy efficiency.
• Maintain accurate documentation of all interventions.
• Communicate with clients to plan interventions and explain solutions.
• Prioritize user safety by adhering to safety protocols.

Required profile

• Ability to interact professionally with clients and schedule service visits.
• Strong attention to detail for accurate record‑keeping and safety compliance.

Required skills

• Preventive maintenance techniques for elevators/escalators.
• Diagnostic and troubleshooting skills.
• Repair and parts replacement proficiency.
• Documentation and reporting.
• Effective communication with customers.
• Knowledge of safety procedures and protocols.