Sales Development Representative (SDR)

About the role

The Sales Development Representative (SDR) will support the growth of Marketing Call Center by generating qualified leads and creating new business opportunities. Working closely with both sales and marketing teams, the SDR will act as a bridge between prospecting activities and the broader commercial strategy.

Key responsibilities

• Identify, qualify and target potential leads through research and prospecting.
• Initiate contact with prospects and generate commercial opportunities.
• Maintain and update the sales pipeline to ensure accurate forecasting.
• Contribute to lead‑generation campaigns and support marketing actions.
• Assist in organizing events, webinars and acquisition initiatives.
• Create and refresh sales and marketing collateral.
• Coordinate with sales and marketing teams to align on development objectives.

Required profile

• Bachelor’s or Master’s degree in commerce, marketing or a related field.
• 3‑4 years of experience in business development or sales development.
• Experience in the BPO/outsourcing sector is preferred.
• Strong interest in operational marketing and lead generation.
• Excellent written and interpersonal communication skills.
• Proficiency with prospecting and lead‑generation tools.

Required skills

What we offer

• Opportunity to work in a leading call‑center with 20 years of industry expertise.
• Collaborative environment supporting professional growth.
• Exposure to international clients across Europe, North America and Asia.
• Dynamic role within a fast‑growing commercial team.