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انتهت صلاحية هذه الوظيفة في 09/09/2026. لم تعد تقبل الطلبات.

Implementation Consultant – Remote

SupportYourApp · Marrakech

Remote
Remote Junior 🇬🇧 English
Excel Google Sheets APIs

وصف الوظيفة

About the role

We are seeking an enthusiastic Implementation Consultant to lead end‑to‑end deployments for our B2B clients. Working remotely, you will act as a trusted advisor, guiding customers through the configuration, data migration and go‑live phases of our procurement and financial platform.

Key responsibilities

  • Lead full‑cycle implementation projects, serving as the main point of contact from kickoff to live production.
  • Conduct discovery workshops to map client procurement and finance processes into customized platform workflows.
  • Manage project timelines, deliverables and technical alignment, including data mapping, validation and migration of vendor lists, budgets and catalogs.
  • Coordinate internal and client stakeholders, mitigate risks and resolve technical dependencies.
  • Deliver interactive training sessions and onboarding sprints to enable client teams to operate the solution independently.
  • Create structured enablement assets such as deployment playbooks, configuration guides and short instructional videos.
  • Partner with Sales, Product and QA teams to escalate blockers and translate client feedback into product improvements.

Required profile

  • At least 1 year of experience in B2B SaaS implementation, project management or customer success.
  • Proven ability to manage multiple implementation projects simultaneously while meeting deadlines.
  • Fluent English, both written and spoken, with confidence in leading business meetings.
  • Strong analytical mindset and experience working with business metrics and data.
  • Experience configuring complex SaaS, ERP or CRM systems and guiding organizational change.

Required skills

  • Advanced Excel
  • Google Sheets
  • Working with APIs and system integrations

Questions fréquentes

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SupportYourApp

Marrakech