Sales Associate / Key Holder (Part‑time, London)

About the role

TUMI is looking for a part‑time Sales Associate who will also act as a Key Holder, working 24 hours per week in its Knightsbridge store. The role starts in July/August 2025 and combines floor‑level sales with store‑management responsibilities.

Key responsibilities

• Lead the sales floor, demonstrate deep product knowledge and manage daily store operations.
• Run the store independently during non‑peak periods and ensure a positive customer experience following the TUMI Selling Ceremony.
• Motivate the sales team, develop new client relationships and nurture existing ones using the Proximity clienteling app.
• Achieve monthly, quarterly and SPH sales targets while contributing to overall KPI performance.
• Support training initiatives, orient new associates and maintain a culture of continuous development.
• Participate in visual merchandising, execute window and interior updates, and ensure stock is well maintained.
• Report merchandise trends, best‑sellers, slow‑moving items and any operational issues to the Store Manager.

Required profile

• Availability for a 24‑hour per week schedule starting July/August 2025.
• Ability to operate the store independently during quieter periods.
• Strong communication skills and a customer‑focused mindset.
• Team‑player who can motivate colleagues and contribute to a positive work environment.

Required skills

• Proficiency with the Proximity clienteling app.

What we offer

• Opportunity to work with a premium global brand in a flagship London location.
• Hands‑on experience in retail operations, visual merchandising and client relationship management.