OT Process Controller
A.P. Moller - Maersk · Tanger et périphérie
Description du poste
About the role
As an OT Process Controller at APM Terminals, you will work from the Integrated Operations Center (IOC) on a shift‑based rotation, supporting semi‑automated container handling systems at the TM2 terminal. Your work ensures high system availability and contributes directly to operational excellence in a global trade environment.
Key responsibilities
- Provide real‑time system support during shift hours from the IOC.
- Monitor alarms, interfaces, and process flows for quay cranes, automated rail‑mounted gantry cranes, and shuttle carriers.
- Lead Level 1 troubleshooting and escalate to Level 2/3 when necessary.
- Detect and resolve control‑system anomalies and software faults.
- Coordinate with Operations, Asset Management, and IT teams.
- Document incidents, interventions, and shift handovers thoroughly.
- Ensure SLA compliance and maintain clear communication within the Control Room.
- Support LEAN initiatives through accurate reporting and process documentation.
Required profile
- Bachelor’s degree in Computer Science, Business, or a related field.
- Strong analytical or technical mindset with hands‑on troubleshooting experience.
- Lean‑oriented attitude, curiosity, and a drive for continuous improvement.
- Excellent attention to detail and organizational skills.
- Ability to communicate technical issues clearly.
Required skills
- SQL
- Oracle
- BI applications
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A.P. Moller - Maersk
Tanger et périphérie
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