Assistant Night Manager

About the role

As an Assistant Night Manager at Hilton, you will support the Night Manager in delivering exceptional hospitality during overnight hours. You will ensure accurate financial reporting, resolve guest issues, and help maintain a safe, welcoming environment for all guests.

Key responsibilities

• Oversee the nightly audit process, ensuring accurate financial reporting and compliance with internal controls.
• Post and reconcile daily financial activity across all departments, guaranteeing payment integrity.
• Verify credit‑card transactions, investigate discrepancies, and resolve complex issues.
• Identify reporting anomalies, analyze root causes, and collaborate with department leaders to improve audit accuracy.
• Assist the Night Manager with guest concerns, emergency situations, and overall overnight operations.
• Supervise and coach team members, monitor performance, and foster a positive work environment.

Required profile

• Strong passion for hospitality and delivering memorable guest experiences.
• Integrity, accountability, and a proactive, ownership‑mindset.
• Leadership qualities with the ability to inspire and develop team members.
• Team‑oriented attitude and ability to work effectively under pressure.

Required skills

• None explicitly listed.