Customs Billing Supervisor

About the role

As Customs Billing Supervisor, you oversee and secure the entire billing process for transport and/or customs operations. You manage the billing team, organize activities, and ensure the accuracy of amounts, data compliance, and adherence to deadlines, in coordination with operations, the customs department, and accounting.

Key responsibilities

• Supervise the billing team: organize workloads, prioritize files, and monitor workload distribution.
• Support and develop team members’ skills: provide technical guidance, training, and promote best practices.
• Prepare and review customer invoices (transport, customs, and additional charges).
• Verify the accuracy and compliance of billing elements (rates, services, documentation, commercial agreements).
• Monitor KPIs (billing timelines, processed volumes, discrepancies) and implement corrective actions.
• Handle complex situations: billing disputes, recurring discrepancies, and sensitive customer requests.
• Contribute to continuous improvement of processes and standardization of methods within the team.

Required profile

• Minimum of a 2‑year degree (Bac +2) in Finance, Management, Transport/Logistics, or a customs declarant diploma.
• At least 5 years of experience in a similar role within transport, logistics, or freight forwarding.
• Good knowledge of international transport and/or customs regulations.
• Proficiency in Excel and industry‑specific software, with strong attention to detail and accuracy.
• Fluent in French; professional level of English preferred.
• Ability to handle a high volume of files and work effectively within a team.
• Proven experience in team coordination or management.

Required skills

• Excel
• Industry‑specific customs billing software

What we offer

• Genuine culture of reward and recognition, supporting employee growth and development.
• Competitive compensation for hard work and commitment.
• Opportunity to work for one of the top logistics providers worldwide.