Executive Assistant Manager – Rooms

About the role

We are looking for an experienced Executive Assistant Manager – Rooms to lead the daily operations of multiple Rooms Division departments within a hotel environment. This senior leadership position focuses on delivering operational excellence and outstanding guest experiences while meeting financial and productivity targets.

Key responsibilities

• Oversee the day‑to‑day activities of all Rooms Division areas, ensuring seamless service delivery.
• Drive operational excellence by implementing best‑practice procedures and performance standards.
• Maintain and enhance guest satisfaction through consistent quality and service initiatives.
• Manage departmental budgets, monitor financial results, and achieve profitability goals.
• Set and uphold a service and management philosophy that guides department heads and team members.
• Align operational performance with hotel productivity targets and overall strategic objectives.

Required profile

• Proven experience in senior hotel operations management, preferably within Rooms Division.
• Strong leadership and people‑management capabilities.
• Demonstrated ability to achieve financial and productivity objectives.
• Excellent communication and stakeholder‑engagement skills.

Required skills