Customer Service Representative & Assembly Planner
KOSTAL Group · Tangier
Job description
About the role
The role serves as the primary point of contact for customers, handling communication related to material deliveries, invoicing, and claim disputes while ensuring on‑time deliveries and customer satisfaction.
Key responsibilities
- Own all customer communications concerning deliveries, invoicing, and claim disputes.
- Receive, analyze, and manage customer demands to guarantee timely deliveries.
- Collaborate proactively with internal departments.
- Launch assembly planning based on forecasts, raw‑material availability, and resources.
- Monitor daily production output.
- Understand complex customer needs and develop innovative solutions.
Required profile
- Degree equivalent to BAC+5 in Logistics, Supply Chain, or Industrial Management.
- Minimum 2 years of experience in the automotive industry.
- Strong analytical and problem‑solving abilities.
- Excellent communication and teamwork skills.
- Proficiency in French and mandatory English (Spanish and German preferred).
Required skills
- SAP
- SAP S/4HANA
- Microsoft Excel (advanced)
- Microsoft Office suite
- Lean management methodology
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Published 1 month ago
Expires 2 weeks from now
276 views · 0 interested
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KOSTAL Group
Tangier