Front Desk Agent – Taghazout Bay Resort
Marriott Hotels & Resorts · Taghazout
Job description
About the role
The Front Desk Agent is the first point of contact for guests at the Taghazout Bay Marriott Resort, responsible for delivering a seamless check‑in and check‑out experience while handling guest inquiries and coordinating with internal teams.
Key responsibilities
- Process guest check‑ins and check‑outs, verify reservations, assign rooms, issue keys and handle all payment types.
- Answer guest calls and requests, provide property and local area information, and coordinate with housekeeping and bell/valet staff.
- Run daily arrival/departure reports, manage cashier and closing reports, and balance cash drawers according to accounting procedures.
- Maintain safety, security and company policies, ensure professional appearance and protect confidential information.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior experience required; ability to perform basic cash handling and guest service tasks.
- Ability to stand, walk and lift objects up to 10 lb without assistance.
- Strong communication skills and a professional, courteous demeanor.
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Published 2 weeks ago
Expires 1 month from now
20 views · 0 interested
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Marriott Hotels & Resorts
Taghazout