Inside Sales Representative (Italian Speaker)
Dell Inc. · Casablanca
Job description
About the role
Dell Technologies is hiring an Inside Sales Representative in Casablanca for its Customer Center of Excellence (CCOE) team. This role handles customer contacts made through phone, chat or social media such as WhatsApp, and aims to deliver an extraordinary experience to each customer.
Key responsibilities
- Achieve and exceed the targets and KPIs set by the CCOE organization (SCP, units, revenue, margin, close rate, TRU)
- Deliver an extraordinary experience to every customer
- Engage customers who contact the team by phone, chat or social media
- Satisfy each customer's needs using the proven approach of the CCOE agents
- Act in line with Dell Technologies' culture code
Required profile
- Fluent written and spoken Italian; English is a plus
- Sales experience is highly required
- Good understanding of computer technology
- Research skills, curiosity about business components and good problem-solving skills
- Knowledge of applicable technology, products and services, and the ability to match them to customer and partner needs
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Published 1 hour ago
Expires 1 month from now
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Dell Inc.
Casablanca
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