Inside Sales Representative

About the role

Arrow Enterprise Computing Solutions is seeking an Inside Sales Representative to manage a portfolio of renewal opportunities. You will work closely with end‑users and partners to secure renewals, articulate value, and identify upsell or expansion possibilities.

Key responsibilities

• Manage a 120‑day renewal cadence for a defined customer portfolio.
• Engage end‑users and partners to secure renewals, discuss pricing, and propose upsell opportunities.
• Provide quotes, pricing details, product information, and renewal documentation to partners.
• Maintain accurate forecasting, pipeline hygiene, and daily updates in the CRM system.
• Follow established sales processes, renewal guidelines, and partner engagement frameworks.
• Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.

Required profile

• Proven experience managing a customer portfolio in a phone‑based or inside‑sales environment.
• Background in Inside Sales, Customer Success, or Customer Support within tech, SaaS, or IT.
• Strong communication skills and ability to convey value to end‑users and partners.
• Comfortable working in a fast‑paced, partner‑led sales setting.
• Highly organized, proactive, and capable of handling a high‑volume renewal pipeline.
• Proficiency with CRM tools such as Salesforce or equivalent.

Required skills

• Salesforce (or comparable CRM platform)

What we offer

• Full permanent contract with social benefits (CNSS, CIMR, health insurance).
• Collaborative team atmosphere and a culture that values impact.
• Dynamic, international environment with strong career development opportunities.