This job is no longer available
This job expired on 18/09/2026. It no longer accepts applications.
Junior Client Support Specialist – Late Shift
Paysera Bulgaria
Job description
About the role
As a Junior Client Support Specialist on the late shift, you will advise e‑commerce and financial‑services clients worldwide, providing valuable assistance and ensuring high satisfaction with Paysera’s services.
Key responsibilities
- Serve as the primary point of contact for customers via phone, email and other channels.
- Collaborate with team members and supervisors to escalate complex issues for timely resolution.
- Maintain accurate and detailed customer records using the company’s CRM system.
- Utilise AI tools such as Gemini or Claude to perform routine daily tasks and improve efficiency.
Required profile
- Good computer literacy and familiarity with standard software applications.
- Excellent verbal and written communication in English, Arabic and French.
- Enthusiasm for learning and growing in a customer‑service environment.
- Prior customer‑service experience is a plus.
- Experience with AI tools like Gemini or Claude.
Required skills
- Gemini AI tool
- Claude AI tool
- CRM software
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Paysera Bulgaria
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