Junior Order to Cash Associate

About the role

We are looking for a Junior Order to Cash Associate to join our IT company in Rabat. You will support the end‑to‑end OTC process, ensuring orders are processed accurately and cash collections are handled efficiently.

Key responsibilities

• Manage partner and customer queries related to orders, billing, and cash collection.
• Perform contract setup, customer identification, and master data management.
• Handle dispute management, back‑office tasks, and coordinate queries with internal teams.
• Provide audit evidence, follow business controls, and ensure compliance with quality and security policies.
• Participate in meetings, trainings, and create or update process documentation.

Required profile

• Bachelor’s degree (Bac +3) with 6 months to 2 years of relevant experience.
• Strong attention to detail, analytical mindset, and resilience under pressure.
• Excellent communication skills in French and good command of English.
• Ability to work autonomously, respect schedules, and collaborate across teams.

Required skills

• Proficiency in order management systems.
• Computer literacy in MS Office.
• Experience with a customized ERP system.