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Senior Account Manager for the SMB segment at Glovo, based in Casablanca, Morocco. The role focuses on building and maintaining strong relationships with small‑to‑medium businesses, driving sales growth, and ensuring high‑quality service across Glovo’s e‑commerce and delivery platforms. Candidates will manage key accounts, develop business strategies, collaborate with cross‑functional teams, and leverage data insights to optimize performance. Fluency in Arabic and English is required, with a strong background in commercial, communication, and project management skills.

Sales Coordinator & Customer Service Specialist

Confidentiel

We are seeking a highly motivated Sales Coordinator & Customer Service Specialist to join our Casablanca office. The ideal candidate will be fluent in English, possess strong communication skills, and have experience with CRM and ERP systems. Responsibilities include managing client queries, updating sales records, preparing proposals, processing orders, and generating sales reports. The role requires a collaborative mindset, analytical abilities, and proficiency in Microsoft Office 360. A minimum of 2 years in sales or sales coordination is required, with a Bac +3 level in business. This is a full‑time CDI position in a dynamic B2B commercial environment.

Novancy, a leading IT consulting firm, invites you to join our dynamic team as a Business Acceptance Testing Lead. In this role, you will spearhead the validation of business processes, ensuring that our solutions meet the highest standards of quality and performance. Your expertise will guide the integration of cutting‑edge technologies, including SAP Ariba and GenAI, into our clients’ operations.

Key responsibilities include:

Leading end‑to‑end testing cycles for complex business scenarios.
Coordinating cross‑functional teams to align testing objectives with business goals.
Designing and executing test plans that cover functional and non‑functional requirements.
Managing stakeholder expectations and providing actionable insights.
Driving continuous improvement initiatives to enhance testing efficiency.

We value innovation, collaboration, and a passion for delivering excellence. If you are ready to shape the future of business technology, apply now and help us transform the way we work.

Lead the Business Acceptance Testing (BAT) function for a leading insurance client in Morocco. Drive the design, execution, and continuous improvement of BAT processes, ensuring alignment with strategic objectives and customer expectations. Oversee a high‑performing team, mentor junior testers, and collaborate closely with stakeholders across SAP Ariba, automation, and digital transformation initiatives. Leverage deep expertise in QA, functional and non‑functional testing, and SAP Ariba modules to deliver robust, scalable solutions that meet rigorous quality standards and accelerate the client’s digital transformation journey.

Novancy seeks a seasoned Business Acceptance Testing Lead to spearhead the Business Acceptance Testing (BAT) function for a leading global insurance client. The role demands a blend of technical expertise in QA, automation, and SAP Ariba modules, coupled with strategic leadership to drive practice growth and customer engagement. The successful candidate will orchestrate cross‑functional teams, manage stakeholder expectations, and ensure seamless integration of commercial processes within a global hub environment. This position offers a permanent contract in a dynamic consulting setting based in Casablanca, Morocco.

Novancy is seeking a Business Acceptance Testing Lead to spearhead the development and execution of comprehensive testing strategies for its flagship Business Acceptance Testing (BAT) practice. The role demands a seasoned professional with at least eight years of experience in testing, quality assurance, and leadership, who can drive practice growth, engage clients, and manage SAP Ariba modules. The successful candidate will lead a high‑performing team, set the vision for testing excellence, and ensure the delivery of robust, automated, functional and non‑functional testing solutions that align with GenAI and UX trends.

Practice Lead - Business Acceptance Testing (BAT)

The Practice Lead – Business Acceptance Testing (BAT) role at Novancy is a senior, permanent leadership position based in Casablanca, Morocco. The incumbent will spearhead the design, execution, and continuous improvement of Business Acceptance Testing (BAT) for a leading insurance client. With a minimum of eight years in testing and quality assurance, and at least three years in a leadership capacity, the candidate will manage a high‑impact testing team, drive automation and GenAI initiatives, and ensure alignment with SAP Ariba modules (Sourcing, Procurement, Supplier Management). The role demands strategic stakeholder engagement, robust communication skills, and a proven track record in practice growth and customer engagement.

We are looking for a dynamic Business Acceptance Testing Lead to spearhead the development and execution of comprehensive testing strategies for a leading global insurance provider. In this role, you will build and lead a high‑performing testing team, design and implement automated test suites, and ensure that all solutions meet rigorous quality standards before they reach the market. You will collaborate closely with product owners, stakeholders, and SAP Ariba experts to align testing objectives with business goals, manage budgets, monitor KPIs, and drive continuous improvement across the testing practice.

Sales Coordinator – Customer Service

Confidentiel

We are seeking a highly fluent English Sales Coordinator to join our Casablanca office. The role involves managing customer queries, maintaining CRM records, preparing sales documentation, and coordinating sales activities. The ideal candidate will have strong communication skills, experience with CRM/ERP systems, and a minimum of 2 years in sales coordination.

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