Cette offre n'est plus disponible
Cette offre a expire le 13/10/2026. Elle n'accepte plus de candidatures.
Duty Manager
Accor Global Reservation Centre
Description du poste
About the role
The Sofitel Tamuda Bay Beach & Spa in M'diq, Morocco is seeking a Duty Manager to oversee hotel operations during assigned shifts. The role ensures seamless coordination between departments, maintains high service standards, and guarantees guest satisfaction and safety.
Key responsibilities
- Supervise all hotel operations throughout the shift.
- Coordinate activities among front‑office, housekeeping, food & beverage, and other departments.
- Handle guest requests, complaints and ensure timely resolution.
- Maintain compliance with service standards and brand guidelines.
- Make operational decisions and manage incidents or special situations.
- Ensure guest safety and comfort at all times.
- Communicate effectively with senior management.
- Prepare and hand over shift reports.
Required profile
- Formal education in hospitality or hotel management.
- Proven experience in an operational hotel role.
- Strong service orientation and leadership abilities.
- Excellent decision‑making and problem‑solving skills.
- Fluent in French and English.
Required skills
Questions fréquentes
Pourquoi signalez-vous cette offre ?
Aller plus loin
Salaires, guides et recherches au Maroc.
Salaire : Sales Manager Sur la base de 18 offres au MarocSalaires par métier
Recherches fréquentes
Une question sur cette offre ?
Posez-la ici : vous recevrez le récapitulatif de l'offre par e-mail, tout de suite.
Publie il y a 2 mois
64 vues · 1 interesses
Boostez vos chances
Importez votre CV : nous vous proposons les offres qui matchent votre profil.
Analyse de votre CV en cours...
Accor Global Reservation Centre