Guest Experience Expert
Le Méridien Hotels & Resorts · Marrakech
Job description
About the role
Le Méridien in Marrakech is hiring a full-time Guest Experience Expert (non-management, job number 26132812). The role goes beyond simple check-in and check-out: Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay, making transactions feel like part of the experience.
Key responsibilities
- Process operational needs and address guest requests
- Complete reports and share the highlights of the local area
- Move freely within the space and take a hands-on approach to work
- Follow company policies and procedures, maintain confidentiality and protect company assets
- Uphold quality standards and keep a professional appearance and communication style
- Work on your feet and move around, lifting and carrying objects of 10 pounds or less without assistance
Required profile
- High school diploma or G.E.D. equivalent preferred
- No related work experience required
- No supervisory experience required
- No license or certification required
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Morocco.
Salaries by job title
Popular searches
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 2 hours ago
Expires 1 month from now
14 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Le Méridien Hotels & Resorts
Marrakech
Related job offers
-
Chef de Partie Cuisine Marocaine (F/H)
Vendôm Talents Marrakech -
Head of Bars - Pre-Opening Luxury Hotel
Arvantis - Hospitality Talent Search & Selection Marrakech -
Director of Engineering - The Ritz-Carlton Hotel Marrakech (Pre-Opening)
The Ritz-Carlton Hotel Company, L.L.C. Marrakech -
Front Desk Agent
TUI Safi -
Directeur des Achats (H/F) - Hôtellerie
ISG International Service Group Marrakech-Safi