The Senior Account Manager SMB at Glovo is responsible for driving growth and profitability for small‑to‑medium businesses in the e‑commerce and delivery sector. This role focuses on building strong client relationships, expanding market share, and ensuring high‑quality service delivery. The ideal candidate brings 3‑5 years of experience in account management, business consulting, and the fast‑moving consumer goods industry, coupled with strong Arabic and English communication skills. They will collaborate with cross‑functional teams to align client needs with Glovo’s innovative delivery solutions.

The Junior Account Manager role at Glovo in Rabat offers a dynamic entry‑level position focused on building and maintaining strong relationships with key partners across the e‑commerce and delivery ecosystem. You will collaborate closely with cross‑functional teams, negotiate strategic agreements, analyze performance data, and drive business growth initiatives. This role requires bilingual fluency in English and French, excellent communication and negotiation skills, and a passion for operational excellence within a fast‑paced, customer‑centric environment.

We are seeking a dedicated Data Entry & Customer Service Specialist to manage order processing, maintain accurate records, and provide exceptional customer support. The role involves handling incoming orders, updating ERP/CRM systems, collaborating with sales and logistics teams, and ensuring timely delivery. Strong communication, technical proficiency with ERP & CRM, and organizational skills are essential. This full‑time position is based in Casablanca and offers a competitive salary to be discussed.

We are seeking a highly motivated Sales Coordinator & Customer Service Specialist to join our Casablanca office. The ideal candidate will be fluent in English, possess strong communication skills, and have experience with CRM and ERP systems. Responsibilities include answering client queries, managing sales records, preparing proposals, processing orders, and providing internal feedback. The role requires a minimum of 2 years in sales or sales coordination, a Bac +3 in business, and proficiency in Microsoft Office 360. This is a full‑time CDI position offering a dynamic work environment and opportunities for professional growth.