Novancy is seeking a highly skilled GraphTalk AIA Expert for a 6‑month freelance assignment in the insurance sector. The role is fully remote, offering the flexibility of working from anywhere while collaborating closely with Novancy’s Information Systems and Digital Transformation teams. Candidates must bring deep technical and functional knowledge of Graphtalk AIA, AIAV4 product configuration, and application code development. They will design and document technical specifications, support product management actions, and liaise with insurance clients to ensure seamless implementation of new insurance solutions. Fluency in English at a C1/C2 level is mandatory, as the position involves frequent communication with international stakeholders. This opportunity is ideal for professionals who thrive in dynamic, client‑centric environments and enjoy driving innovation from a freelance perspective.

Join TELUS Digital as a Customer Support Agent in Casablanca, where you will create outstanding customer experiences through phone, chat, and email. You will provide detailed product and service support, collaborate with cross‑functional teams, and uphold the company’s values of professionalism, empathy, and integrity. Bilingual in English and French, you’ll bring at least one year of experience in customer service, technical support, or sales, strong communication and problem‑solving skills, and a tech‑savvy mindset. Competitive pay, performance‑based incentives, and comprehensive benefits make this role a great opportunity for growth and impact.

BeLocum, a fast‑growing BPO and call‑center company, seeks a Customer Support Agent fluent in English to join its Tangier team. The role involves handling client inquiries via phone, email, and chat, ensuring timely, professional responses and maintaining high satisfaction levels. Candidates must hold a bachelor’s degree in Business, Management, or Communication, have at least two years of customer‑service experience, and be proficient in CRM tools. The position is full‑time, remote‑aligned with Canadian time zones, offering a competitive salary of 6,000 MAD per month plus bonuses and two days off per week.

We are seeking a dedicated Data Entry & Customer Service Specialist to manage order processing, maintain accurate records, and provide exceptional customer support. The role involves handling incoming orders, updating ERP/CRM systems, collaborating with sales and logistics teams, and ensuring timely delivery. Strong communication, technical proficiency with ERP & CRM, and organizational skills are essential. This full‑time position is based in Casablanca and offers a competitive salary to be discussed.

Foundever Rabat is hiring English-speaking Customer Service Advisors to support UK customers. The role involves handling inbound Level 1 calls, addressing inquiries and complaints, and documenting interactions. Candidates should have a high school diploma or higher, prior customer service experience, excellent English proficiency, strong communication, active listening, problem-solving skills, and computer literacy. The position offers a competitive net salary with performance bonuses, a permanent CDI contract, comprehensive benefits, paid training, and transportation. Applicants are encouraged to apply early.

Fortrade LTD is a leading international fintech company expanding in Morocco. We are seeking an English‑speaking Account Manager based in Rabat to drive client acquisition, manage relationships, and promote our innovative online trading platform. The role requires excellent communication in English and Arabic, strong interpersonal and negotiation skills, and a proactive, results‑oriented mindset. The position offers a competitive salary of 8,000 MAD net, performance bonuses, and a clear career path to leadership roles.